Cituras Concierge · Medellín

A personal concierge for a better Medellín experience.

Tell us what kind of trip you want. Concierge gives you personalized planning, Host matching, and practical support. If you want Cituras even more involved with accommodations, transportation, activities, and other details, choose Full Concierge per trip.

Personalized planning Host matching Coordination support
Photo of estef, a Cituras Host in Medellín
Cituras Host estef

Concierge can recommend Hosts based on your interests, plans, and the kind of people you'd like to meet.

Host in Medellín

More than recommendations

Help turning “what should I do?” into a plan that fits you.

Cituras Concierge is for travelers who want more than a generic list. We use your dates, interests, budget, lodging area, and trip style to guide the recommendations.

01

Trip planning

Get help organizing neighborhoods, restaurants, nightlife, activities, events, transportation, and day trips around your trip.

02

Personal recommendations

Spend less time sorting through endless options. Cituras can help narrow the list based on what you actually care about.

03

Cituras Host matching

Tell us what you want to do and the kind of people you'd like to meet. We can suggest Host profiles that may be a good fit.

04

Introductions and follow-up

Cituras can help manage the introduction process, follow up, and suggest alternatives when needed.

05

Adjustments on the go

If your schedule changes, an option no longer works, or you want to do something different, we can help you figure out the next move.

06

Priority support

When you need help around your Cituras experience, Concierge gives you more direct support than the self-service experience.

Choose your level of support

Concierge helps you plan. Full Concierge helps organize more of the trip.

Both include personalized support and Concierge-level access. The difference is how directly you want Cituras involved in the details of your experience.

Cituras Concierge
$249 / month

I want personalized help.

Best if you want Cituras to help you decide, recommend, match with Hosts, follow up, and adjust plans while you still manage much of the trip yourself.

  • Personalized planning
  • Host matching and follow-up
  • Recommendations and alternatives
  • Priority support
Cituras Full Concierge
$499 / trip

I want Cituras to organize more.

Best if you want more hands-on Cituras involvement before and during the trip, with help organizing more pieces of the experience and responding when plans change.

  • Everything in Concierge
  • Accommodation and neighborhood guidance
  • Transportation and rental-car assistance
  • Restaurants, nightlife, activities, and tours
  • Host coordination and in-trip support
Pricing covers the Cituras service. Lodging, transportation, rental cars, meals, drinks, tickets, activities, and other third-party costs are paid separately. Each Host decides which introductions and plans to accept.

How it works

Start before your trip and keep using Concierge while you're here.

Tell us how you want to experience Medellín.

You don't need to have everything figured out. Start with your dates, where you're staying, approximate budget, interests, and the kind of experience you want. Cituras uses that context to make the help more relevant.

1

Share your plans and interests

Dates, area, activities, budget, trip pace, and the kinds of people or experiences you're interested in.

2

Get personalized options

Cituras can help prioritize places, activities, events, and Host profiles that make sense for your trip.

3

Adjust as you go

Use Concierge for follow-up, alternatives, and practical support when your plans change during the experience.

Is it for you?

Concierge is for travelers who want Cituras more involved.

Concierge may be a fit if…

  • You want help deciding what to do and how to organize your time.
  • You prefer recommendations based on your interests instead of generic lists.
  • You want Cituras to help identify Hosts who may be a good fit for you.
  • You value having support when something changes or an option doesn't work out.

You may not need it if…

  • You prefer researching, choosing, and organizing everything yourself.
  • You only need Cituras guides and self-service resources.
  • You don't need personal recommendations or coordination support.
Important: Cituras helps with recommendations, matching, follow-up, and coordination, but cannot guarantee that a Host will accept an introduction or that a restaurant, event, activity, transportation provider, or other third party will have availability.

Frequently asked questions

What to know before you join.

What is Cituras Concierge?

It's Cituras for travelers who want more personalized support. It can include planning, recommendations, Cituras Host matching, introduction support, alternatives, and coordination around your Medellín experience.

How much does Cituras Concierge cost?

Cituras Concierge is $249 USD per month and renews until canceled. Full Concierge is $499 USD per trip as a one-time payment and adds a more hands-on level of support for organizing more parts of your experience.

What's the difference between Concierge and Full Concierge?

Concierge provides personalized planning, recommendations, Host matching, follow-up, and priority support for $249 per month. Full Concierge is $499 per trip and includes all of that plus more hands-on Cituras involvement with accommodations, transportation, rental cars, restaurants, activities, coordination, and trip adjustments.

Can I use Concierge before I arrive in Medellín?

Yes. You can start before your trip for planning help and continue using Concierge during your stay for follow-up, alternatives, and adjustments.

Does Cituras choose Hosts for me?

Cituras can recommend profiles that appear to fit your interests, plans, and preferences. You decide which introductions you want to request, and each Host decides whether to accept.

Is an introduction with a Cituras Host guaranteed?

No. Connections require mutual acceptance. Concierge can help identify options, follow up, and suggest alternatives, but a Host is never required to accept.

Does the $249 include restaurants, transportation, tickets, or activities?

No, unless explicitly stated. The fee covers the Cituras Concierge service. Third-party costs—such as restaurants, transportation, tickets, tours, or activities—are paid separately.

Does Concierge replace Cituras' free guides and resources?

No. You can still use Cituras' free and self-service resources. Concierge is for travelers who want Cituras more directly involved in planning, matching, and coordination.

Spend less time figuring it out. Spend more time experiencing Medellín.

Choose Concierge for personalized planning, Host matching, and practical support, or Full Concierge when you want Cituras even more directly involved in organizing your trip.

Get started with Concierge Full Concierge · $499/trip Ask About Concierge

Cituras Concierge and Full Concierge are planning, recommendation, and coordination services. Cituras does not guarantee Host acceptance or the availability or performance of third-party providers. Third-party services and expenses are paid separately unless explicitly stated.